medium risk
Advertising Sales Agentsvs
45 shared · 19 different
core competencies
medium risk
Customer Service RepresentativesSide-by-Side Comparison
Advertising Sales Agents leads 5–0| Metric | Advertising Sales Agents | Customer Service Representatives |
|---|---|---|
| Risk Score | 31.5% | 39.0% |
| Risk Tier | Medium Risk | Medium Risk |
| Risk Percentile | 48th | 78th |
| Tasks at Risk (>50%) | 7 / 15 | 10 / 15 |
| Median Salary | $61,460 | $42,830 |
| Employment | 97K | 2.7M |
Skill Comparison
|
Sorted by largest difference
Sales and Marketing
Selling or Influencing Others
Communicating with Persons Outside Organization
Performing for or Working Directly with the Public
Thinking Creatively
Communications and Media
Scheduling Work and Activities
MathematicsAI-Vulnerable
PersuasionAI-Resistant
NegotiationAI-Resistant
Developing Objectives and Strategies
Resolving Conflicts and Negotiating with Others
Protective Factors
Higher values indicate stronger protection against AI displacement
Advertising Sales Agents
31%
total discount
Customer Service Representatives
27%
total discount
Task Risk Comparison
Tasks sorted by AI automation risk — higher means more automatable
Advertising Sales Agents
7 of 15 at risk85%Draw up contracts for advertising work and collect payments due.
85%Deliver advertising or illustration proofs to customers for approval.
76%Provide clients with estimates of the costs of advertising products or services.
76%Prepare promotional plans, sales literature, media kits, and sales contracts, using computer.
69%Process all correspondence and paperwork related to accounts.
Customer Service Representatives
10 of 15 at risk87%Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
86%Determine charges for services requested, collect deposits or payments, or arrange for billing.
85%Check to ensure that appropriate changes were made to resolve customers' problems.
80%Order tests that could determine the causes of product malfunctions.
71%Review insurance policy terms to determine whether a particular loss is covered by insurance.
Wage Comparison
Customer Service Representatives earns -$18,630(-30%) vs Advertising Sales Agents
Advertising Sales AgentsCustomer Service Representatives
10th
$33,480$30,690
25th
$44,980$35,970
Median
$61,460$42,830
75th
$91,430$50,140
90th
$133,540$62,730
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Head-to-head task automation timeline
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Career transition paths from each job
Risk-adjusted salary comparison
Combined protective factor strategy
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