medium risk
New Accounts Clerksvs
57 shared · 9 different
core competencies
medium risk
Customer Service RepresentativesSide-by-Side Comparison
Customer Service Representatives leads 3–1| Metric | New Accounts Clerks | Customer Service Representatives |
|---|---|---|
| Risk Score | 45.0% | 39.0% |
| Risk Tier | Medium Risk | Medium Risk |
| Risk Percentile | 91th | 78th |
| Tasks at Risk (>50%) | 10 / 15 | 10 / 15 |
| Median Salary | $46,610 | $42,830 |
| Employment | 38K | 2.7M |
Skill Comparison
|
Sorted by largest difference
Evaluating Information to Determine Compliance with Standards
Sales and Marketing
Performing for or Working Directly with the Public
Selling or Influencing Others
Economics and Accounting
Administration and Management
Processing Information
MathematicsAI-Vulnerable
Coordinating the Work and Activities of Others
Protective Factors
Higher values indicate stronger protection against AI displacement
New Accounts Clerks
28%
total discount
Customer Service Representatives
27%
total discount
Task Risk Comparison
Tasks sorted by AI automation risk — higher means more automatable
New Accounts Clerks
10 of 15 at risk88%Compile information about new accounts, enter account information into computers, and file related forms or other documents.
88%Collect and record customer deposits and fees and issue receipts, using computers.
88%Obtain credit records from reporting agencies.
88%Perform foreign currency transactions and sell traveler's checks.
88%Schedule repairs for locks on safe-deposit boxes.
Customer Service Representatives
10 of 15 at risk87%Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
86%Determine charges for services requested, collect deposits or payments, or arrange for billing.
85%Check to ensure that appropriate changes were made to resolve customers' problems.
80%Order tests that could determine the causes of product malfunctions.
71%Review insurance policy terms to determine whether a particular loss is covered by insurance.
Wage Comparison
Customer Service Representatives earns -$3,780(-8%) vs New Accounts Clerks
New Accounts ClerksCustomer Service Representatives
10th
$36,980$30,690
25th
$40,050$35,970
Median
$46,610$42,830
75th
$51,510$50,140
90th
$60,110$62,730
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Head-to-head task automation timeline
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Risk-adjusted salary comparison
Combined protective factor strategy
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