Takeover Tracker
45%medium risk
New Accounts Clerks
vs

57 shared · 9 different

core competencies

39%medium risk
Customer Service Representatives

Side-by-Side Comparison

MetricNew Accounts ClerksCustomer Service Representatives
Risk Score45.0%39.0%
Risk TierMedium RiskMedium Risk
Risk Percentile91th78th
Tasks at Risk (>50%)10 / 1510 / 15
Median Salary$46,610$42,830
Employment38K2.7M

Skill Comparison

|

Sorted by largest difference

Evaluating Information to Determine Compliance with Standards
Sales and Marketing
Performing for or Working Directly with the Public
Selling or Influencing Others
Economics and Accounting
Administration and Management
Processing Information
MathematicsAI-Vulnerable
Coordinating the Work and Activities of Others

Protective Factors

Higher values indicate stronger protection against AI displacement

New Accounts Clerks

28%

total discount

Customer Service Representatives

27%

total discount

Task Risk Comparison

Tasks sorted by AI automation risk — higher means more automatable

New Accounts Clerks

10 of 15 at risk
88%Compile information about new accounts, enter account information into computers, and file related forms or other documents.
88%Collect and record customer deposits and fees and issue receipts, using computers.
88%Obtain credit records from reporting agencies.
88%Perform foreign currency transactions and sell traveler's checks.
88%Schedule repairs for locks on safe-deposit boxes.

Customer Service Representatives

10 of 15 at risk
87%Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
86%Determine charges for services requested, collect deposits or payments, or arrange for billing.
85%Check to ensure that appropriate changes were made to resolve customers' problems.
80%Order tests that could determine the causes of product malfunctions.
71%Review insurance policy terms to determine whether a particular loss is covered by insurance.

Wage Comparison

Customer Service Representatives earns -$3,780(-8%) vs New Accounts Clerks
New Accounts ClerksCustomer Service Representatives
10th
$36,980$30,690
25th
$40,050$35,970
Median
$46,610$42,830
75th
$51,510$50,140
90th
$60,110$62,730

Premium Head-to-Head Analysis

Displacement Timeline Comparison

New Accounts Clerks2028–2035
Customer Service Representatives2028–2035
20242030203520402045

Customer Service Representatives has a longer runway before significant displacement, projected 0 years later than New Accounts Clerks.

Risk-Adjusted Salary

Salary weighted by displacement risk: salary × (1 − risk%)

New Accounts Clerks

$25,617

from $46,610

Customer Service Representatives

$26,109

from $42,830

After adjusting for AI risk, Customer Service Representatives offers $492 more in risk-adjusted pay.

Transition Feasibility

1%

Skill Overlap

Low overlap — significant retraining needed for transition

0

Unique to New

0

Unique to Customer

Combined Protection Strategy

Regardless of which path you choose, focus on these protective factors

Regulatory Barriers
Fine Manipulation
Creativity
Decision Complexity
New Accounts ClerksCustomer Service Representatives
Find transitions from New Accounts ClerksFind transitions from Customer Service Representatives