New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
How AI Impacts Each Task
15 tasks analyzed
Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
Compile information about new accounts, enter account information into computers, and file related forms or other documents.
Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
Perform teller duties as required.
Refer customers to appropriate bank personnel to meet their financial needs.
Process loan applications.
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
Collect and record customer deposits and fees and issue receipts, using computers.
Investigate and correct errors upon customers' request, according to customer and bank records.
Execute wire transfers of funds.
Obtain credit records from reporting agencies.
Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
Perform foreign currency transactions and sell traveler's checks.
Duplicate records for distribution to branch offices.
Schedule repairs for locks on safe-deposit boxes.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities. | 44.15Observed | 32.7% | 12% | |
| Compile information about new accounts, enter account information into computers, and file related forms or other documents. | 97Estimated | 88.0% | 18% | |
| Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit. | 50Estimated | 35.0% | 10% | |
| Perform teller duties as required. | 57Estimated | 72.0% | 10% | |
| Refer customers to appropriate bank personnel to meet their financial needs. | 50Estimated | 35.0% | 5% | |
| Process loan applications. | 87Estimated | 84.0% | 8% | |
| Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes. | 50Estimated | 35.0% | 10% | |
| Collect and record customer deposits and fees and issue receipts, using computers. | 97Estimated | 88.0% | 7% | |
| Investigate and correct errors upon customers' request, according to customer and bank records. | 70Estimated | 55.0% | 6% | |
| Execute wire transfers of funds. | 87Estimated | 84.0% | 4% | |
| Obtain credit records from reporting agencies. | 97Estimated | 88.0% | 2% | |
| Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults. | 25Estimated | 43.0% | 2% | |
| Perform foreign currency transactions and sell traveler's checks. | 97Estimated | 88.0% | 2% | |
| Duplicate records for distribution to branch offices. | 70Estimated | 61.0% | 2% | |
| Schedule repairs for locks on safe-deposit boxes. | 97Estimated | 88.0% | 2% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
Courses matched to New Accounts Clerks skill gaps, ranked by relevance to your displacement risk profile.
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Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
Machine Learning Specialization
by Stanford / DeepLearning.AI
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AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Creative Writing Specialization
by Wesleyan University
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Strengthen Your Edge
Double down on skills AI can't replicate
Leading People and Teams Specialization
by University of Michigan
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Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation
Citigroup Automates Account Openings, Shifting Bank Worker Roles
The banking giant is using artificial intelligence to accelerate routine processes like client onboarding and legacy tech updates. This automation directly reduces the manual workload for compliance and IT staff, signaling a shift in banking operations.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis