vs
35 shared · 9 different
core competencies
medium risk
Receptionists and Information ClerksSide-by-Side Comparison
Receptionists and Information Clerks leads 4–1| Metric | Switchboard Operators, Including Answering Service | Receptionists and Information Clerks |
|---|---|---|
| Risk Score | 52.2% | 40.5% |
| Risk Tier | High Risk | Medium Risk |
| Risk Percentile | 98th | 82th |
| Tasks at Risk (>50%) | 13 / 15 | 10 / 15 |
| Median Salary | $38,370 | $37,230 |
| Employment | 36K | 965K |
Skill Comparison
|
Sorted by largest difference
Performing Administrative Activities
Clerical
Judging the Qualities of Things, Services, or People
Organizing, Planning, and Prioritizing Work
Updating and Using Relevant Knowledge
Performing for or Working Directly with the Public
Speech Clarity
Establishing and Maintaining Interpersonal Relationships
Telecommunications
Protective Factors
Higher values indicate stronger protection against AI displacement
Switchboard Operators, Including Answering Service
25%
total discount
Receptionists and Information Clerks
26%
total discount
Task Risk Comparison
Tasks sorted by AI automation risk — higher means more automatable
Switchboard Operators, Including Answering Service
13 of 15 at risk88%Relay or route written or verbal messages.
88%Answer simple questions about clients' businesses, using reference files.
87%Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
87%Complete forms for sales orders.
86%Place telephone calls or arrange conference calls as instructed.
Receptionists and Information Clerks
10 of 15 at risk88%Keep a current record of staff members' whereabouts and availability.
87%Enter and update databases of contact information, such as names, addresses, and phone numbers.
86%Receive payment and record receipts for services.
69%Process and prepare memos, correspondence, travel vouchers, or other documents.
66%Transmit information or documents to customers, using computer, mail, or facsimile machine.
Wage Comparison
Receptionists and Information Clerks earns -$1,140(-3%) vs Switchboard Operators, Including Answering Service
Switchboard Operators, Including Answering ServiceReceptionists and Information Clerks
10th
$29,820$28,280
25th
$34,250$32,660
Median
$38,370$37,230
75th
$46,330$44,070
90th
$60,940$48,870
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