Order Fillers, Wholesale and Retail Sales
Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
How AI Impacts Each Task
8 tasks analyzed
Complete order receipts.
Obtain merchandise from bins or shelves.
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
Place merchandise on conveyors leading to wrapping areas.
Keep records of out-going orders.
Compute prices of items or groups of items.
Requisition additional materials, supplies, and equipment.
Stock bins or shelves.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Complete order receipts. | 92Estimated | 86.0% | 10% | |
| Obtain merchandise from bins or shelves. | 60Estimated | 57.0% | 35% | |
| Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. | 97Estimated | 88.0% | 15% | |
| Place merchandise on conveyors leading to wrapping areas. | 50Estimated | 53.0% | 10% | |
| Keep records of out-going orders. | 97Estimated | 88.0% | 5% | |
| Compute prices of items or groups of items. | 33.33Observed | 62.5% | 5% | |
| Requisition additional materials, supplies, and equipment. | 92Estimated | 86.0% | 5% | |
| Stock bins or shelves. | 45Estimated | 51.0% | 15% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
Courses matched to Order Fillers, Wholesale and Retail Sales skill gaps, ranked by relevance to your displacement risk profile.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation

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After deploying one million robots in its US facilities, Amazon is pouring $10 billion into automating its European fulfillment centers. The massive expansion signals a rapid shift toward automated logistics across the continent.

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New footage of the Unitree G1 humanoid robot carrying loads up stairs highlights rapid advancements in automated physical labor. This signals a shrinking timeline for when robots could replace warehouse workers.

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E-Commerce Logistics Workers Face Burnout as AI Forces Rapid Reskilling
Supply chain executives and logistics workers are experiencing severe burnout after years of pandemic disruptions and reorganizations. Now, the aggressive rollout of AI automation is forcing an already exhausted workforce to constantly reinvent their roles.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis