Postal Service Clerks
Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
AI Impact Summary
Postal Service Clerks faces moderate AI displacement risk with a score of 48/100. This occupation has higher AI displacement risk than 96% of all analyzed occupations. Of 22 analyzed tasks, 10 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Postal Service Clerks skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Creative Writing Specialization
by Wesleyan University
Estimated Impact
Strengthen Your Edge
Double down on skills AI can't replicate
Inspired Leadership Through Emotional Intelligence
by Case Western Reserve University
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
22 tasks analyzed
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
Keep money drawers in order, and record and balance daily transactions.
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
Register, certify, and insure letters and parcels.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Receive letters and parcels, and place mail into bags.
Obtain signatures from recipients of registered or special delivery mail.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Transport mail from one work station to another.
Rent post office boxes to customers.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Set postage meters, and calibrate them to ensure correct operation.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Cash money orders.
Order retail items and other supplies for office use.
Post announcements or government information on public bulletin boards.
Stock lobby with retail merchandise.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. | 87Estimated | 84.0% | 10% | |
| Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage. | 82Estimated | 82.0% | 10% | |
| Keep money drawers in order, and record and balance daily transactions. | 82Estimated | 82.0% | 5% | |
| Check mail to ensure correct postage and that packages and letters are in proper condition for mailing. | 77Estimated | 80.0% | 5% | |
| Register, certify, and insure letters and parcels. | 92Estimated | 86.0% | 5% | |
| Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail. | 92Estimated | 86.0% | 5% | |
| Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. | 90Estimated | 69.0% | 10% | |
| Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation. | 45Estimated | 51.0% | 5% | |
| Receive letters and parcels, and place mail into bags. | 40Estimated | 49.0% | 5% | |
| Obtain signatures from recipients of registered or special delivery mail. | 82Estimated | 82.0% | 3% | |
| Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. | 35Estimated | 29.0% | 5% | |
| Answer questions regarding mail regulations and procedures, postage rates, and post office boxes. | 40.9Observed | 31.4% | 5% | |
| Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. | 45Estimated | 33.0% | 4% | |
| Transport mail from one work station to another. | 70Estimated | 61.0% | 4% | |
| Rent post office boxes to customers. | 97Estimated | 88.0% | 3% | |
| Provide customers with assistance in filing claims for mail theft, or lost or damaged mail. | 35Estimated | 29.0% | 3% | |
| Set postage meters, and calibrate them to ensure correct operation. | 70Estimated | 61.0% | 2% | |
| Feed mail into postage canceling devices or hand stamp mail to cancel postage. | 70Estimated | 61.0% | 3% | |
| Cash money orders. | 82Estimated | 82.0% | 2% | |
| Order retail items and other supplies for office use. | 97Estimated | 88.0% | 2% | |
| Post announcements or government information on public bulletin boards. | 40Estimated | 49.0% | 2% | |
| Stock lobby with retail merchandise. | 30Estimated | 45.0% | 2% |
Protective Factors
Total protective discount: 26.7%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$61,630
per year
Mean Wage
$61,070
per year
Employment
78K
workers
Wage Range
$42,600 - $74,050
10th - 90th pct
Wage Distribution
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Sales Managers
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Chief Executives
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General and Operations Managers
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Marketing Managers
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Advertising and Promotions Managers
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Computer and Information Systems Managers
31%Higher risk than 45% of other occupations
Recommendations
Skills to Develop
These skills are at risk from AI automation. Postal Service Clerks professionals should diversify beyond them.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Manual Dexterity
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 2 scoring runs
overall change