Dispatchers, Except Police, Fire, and Ambulance
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
AI Impact Summary
Dispatchers, Except Police, Fire, and Ambulance faces high AI displacement risk with a score of 53/100. This occupation has higher AI displacement risk than 98% of all analyzed occupations. Of 13 analyzed tasks, 10 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Dispatchers, Except Police, Fire, and Ambulance skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Cybersecurity Fundamentals Path
by Pluralsight
Estimated Impact
Strengthen Your Edge
Double down on skills AI can't replicate
Leading People and Teams Specialization
by University of Michigan
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
13 tasks analyzed
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Oversee all communications within specifically assigned territories.
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Prepare daily work and run schedules.
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Receive or prepare work orders.
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
Arrange for necessary repairs to restore service and schedules.
Ensure timely and efficient movement of trains, according to train orders and schedules.
Order supplies or equipment and issue them to personnel.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Monitor personnel or equipment locations and utilization to coordinate service and schedules. | 92Estimated | 86.0% | 15% | |
| Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. | 30.23Observed | 61.3% | 15% | |
| Oversee all communications within specifically assigned territories. | 77Estimated | 80.0% | 8% | |
| Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios. | 90Estimated | 85.2% | 10% | |
| Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. | 50Estimated | 35.0% | 10% | |
| Prepare daily work and run schedules. | 51.68Observed | 69.9% | 8% | |
| Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information. | 97Estimated | 88.0% | 10% | |
| Receive or prepare work orders. | 95Estimated | 87.2% | 5% | |
| Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications. | 90Estimated | 85.2% | 5% | |
| Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. | 56.25Observed | 71.7% | 5% | |
| Arrange for necessary repairs to restore service and schedules. | 80Estimated | 81.2% | 4% | |
| Ensure timely and efficient movement of trains, according to train orders and schedules. | 67Estimated | 76.0% | 2% | |
| Order supplies or equipment and issue them to personnel. | 90Estimated | 85.2% | 3% |
Protective Factors
Total protective discount: 29.4%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$48,880
per year
Mean Wage
$53,150
per year
Employment
211K
workers
Wage Range
$34,600 - $76,130
10th - 90th pct
Wage Distribution
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Logging Equipment Operators
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24%Higher risk than 17% of other occupations
Log Graders and Scalers
46%Higher risk than 93% of other occupations
Agricultural Workers, All Other
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Carpenters
Recommendations
Skills to Develop
These skills are at risk from AI automation. Dispatchers, Except Police, Fire, and Ambulance professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Coordination
Coordination is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Complex Problem Solving
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 2 scoring runs
overall change