Driver/Sales Workers
Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery. Includes newspaper delivery drivers.
How AI Impacts Each Task
12 tasks analyzed
Collect money from customers, make change, and record transactions on customer receipts.
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Write customer orders and sales contracts according to company guidelines.
Inform regular customers of new products or services and price changes.
Record sales or delivery information on daily sales or delivery record.
Call on prospective customers to explain company services or to solicit new business.
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Listen to and resolve customers' complaints regarding products or services.
Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
Review lists of dealers, customers, or station drops and load trucks.
Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
Collect coins from vending machines, refill machines, and remove aged merchandise.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Collect money from customers, make change, and record transactions on customer receipts. | 67Estimated | 76.0% | 15% | |
| Drive trucks to deliver such items as food, medical supplies, or newspapers. | 30Estimated | 21.0% | 25% | |
| Write customer orders and sales contracts according to company guidelines. | 92Estimated | 86.0% | 10% | |
| Inform regular customers of new products or services and price changes. | 40Estimated | 31.0% | 10% | |
| Record sales or delivery information on daily sales or delivery record. | 95Estimated | 87.2% | 5% | |
| Call on prospective customers to explain company services or to solicit new business. | 35.17Observed | 29.1% | 5% | |
| Arrange merchandise and sales promotion displays or issue sales promotion materials to customers. | 51.82Observed | 53.7% | 5% | |
| Listen to and resolve customers' complaints regarding products or services. | 50.9Observed | 35.4% | 5% | |
| Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages. | 35Estimated | 47.0% | 5% | |
| Review lists of dealers, customers, or station drops and load trucks. | 40Estimated | 49.0% | 8% | |
| Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events. | 15Estimated | 21.0% | 5% | |
| Collect coins from vending machines, refill machines, and remove aged merchandise. | 35Estimated | 47.0% | 2% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
Courses matched to Driver/Sales Workers skill gaps, ranked by relevance to your displacement risk profile.
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Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Google UX Design Professional Certificate
by Google
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Strengthen Your Edge
Double down on skills AI can't replicate
Customer Service Fundamentals
by Knowledge Accelerators
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation
Little Caesars Drone Delivery Expansion Threatens Driver Jobs
Little Caesars is partnering with Flytrex to deploy the Sky2 drone, capable of carrying family-sized pizza orders. This expansion of automated delivery directly threatens the gig economy and traditional delivery driver roles by handling larger, more lucrative orders.
Grab Looks to AI Robots to Deliver Your Meal - WSJ
Southeast Asian super-app Grab is testing autonomous robots for food delivery, signaling a shift away from human gig workers. The move threatens to disrupt the livelihoods of thousands of drivers who rely on the platform for income.
Tesla's AI and Self-Driving Push Threatens Commercial Driving Jobs
Tesla is aggressively expanding its Full Self-Driving capabilities through software updates aimed at boosting recurring revenue. This accelerated push toward autonomous vehicles brings the threat of displacement closer for professional drivers.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis