Cashiers
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
How AI Impacts Each Task
29 tasks analyzed
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Answer customers' questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales.
Keep periodic balance sheets of amounts and numbers of transactions.
Compute and record totals of transactions.
Help customers find the location of products.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Issue receipts, refunds, credits, or change due to customers.
Greet customers entering establishments.
Sort, count, and wrap currency and coins.
Issue trading stamps and redeem food stamps and coupons.
Supervise others and provide on-the-job training.
Weigh items sold by weight to determine prices.
Assist customers by providing information and resolving their complaints.
Pay company bills by cash, vouchers, or checks.
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Post charges against guests' or patients' accounts.
Answer incoming phone calls.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Request information or assistance using paging systems.
Process merchandise returns and exchanges.
Cash checks for customers.
Sell tickets and other items to customers.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
Offer customers carry-out service at the completion of transactions.
Compile and maintain non-monetary reports and records.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. | 52Estimated | 70.0% | 2% | |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. | 39.88Observed | 65.2% | 15% | |
| Answer customers' questions, and provide information on procedures or policies. | 51.05Observed | 35.4% | 5% | |
| Calculate total payments received during a time period, and reconcile this with total sales. | 97Estimated | 88.0% | 2% | |
| Keep periodic balance sheets of amounts and numbers of transactions. | 97Estimated | 88.0% | 2% | |
| Compute and record totals of transactions. | 20.88Observed | 57.6% | 2% | |
| Help customers find the location of products. | 65Estimated | 41.0% | 3% | |
| Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. | 87Estimated | 84.0% | 2% | |
| Issue receipts, refunds, credits, or change due to customers. | 92Estimated | 86.0% | 5% | |
| Greet customers entering establishments. | 37.22Observed | 29.9% | 5% | |
| Sort, count, and wrap currency and coins. | 35Estimated | 47.0% | 2% | |
| Issue trading stamps and redeem food stamps and coupons. | 92Estimated | 86.0% | 2% | |
| Supervise others and provide on-the-job training. | 30Estimated | 27.0% | 2% | |
| Weigh items sold by weight to determine prices. | 85Estimated | 67.0% | 2% | |
| Assist customers by providing information and resolving their complaints. | 55.33Observed | 37.1% | 4% | |
| Pay company bills by cash, vouchers, or checks. | 92Estimated | 86.0% | 2% | |
| Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. | 95Estimated | 71.0% | 10% | |
| Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. | 40Estimated | 49.0% | 4% | |
| Post charges against guests' or patients' accounts. | 97Estimated | 88.0% | 2% | |
| Answer incoming phone calls. | 70Estimated | 43.0% | 2% | |
| Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. | 30Estimated | 45.0% | 8% | |
| Request information or assistance using paging systems. | 87Estimated | 84.0% | 2% | |
| Process merchandise returns and exchanges. | 77Estimated | 80.0% | 3% | |
| Cash checks for customers. | 97Estimated | 88.0% | 2% | |
| Sell tickets and other items to customers. | 97Estimated | 88.0% | 2% | |
| Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. | 15Estimated | 15.0% | 3% | |
| Stock shelves, sort and reshelve returned items, and mark prices on items and shelves. | 40Estimated | 49.0% | 3% | |
| Offer customers carry-out service at the completion of transactions. | 15Estimated | 21.0% | 2% | |
| Compile and maintain non-monetary reports and records. | 97Estimated | 88.0% | 2% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation
Taco Bell tests AI-arranged digital menu boards to drive fast-food growth
Yum Brands is deploying AI to dynamically arrange digital menu boards at Taco Bell locations. The fast-food giant is using automation to optimize customer ordering and streamline restaurant operations.
Disneyland Automates Park Entry with Facial Recognition
The theme park is deploying biometric scanners to speed up entry lines, effectively automating the traditional role of gate staff. While framed as a guest convenience, it marks a major shift toward cashier-less operations in hospitality.
McKinsey report details how AI will redefine retail jobs and storefronts
A joint study explores the transformation of brick-and-mortar retail through artificial intelligence. Store employees and managers face a shifting landscape where AI tools will likely alter daily operations and customer service expectations.
Fast Food Chains Deploy ChatGPT Apps, Shifting Customer Service Dynamics
Major restaurant brands are building custom AI experiences directly into their customer-facing platforms. This aggressive push into automated engagement signals a long-term reduction in reliance on human customer service and order-taking staff.
Little Caesars Testing Drone Delivery in Wylie, Texas
Major retailers including Little Caesars and The Home Depot are rolling out new automation and technology pilots, from drone delivery to store operations. These deployments signal a continued push to reduce frontline retail headcount through tech integration.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis