Billing, Cost, and Rate Clerks
Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
How AI Impacts Each Task
18 tasks analyzed
Verify accuracy of billing data and revise any errors.
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
Operate typing, adding, calculating, or billing machines.
Answer mail or telephone inquiries regarding rates, routing, or procedures.
Resolve discrepancies in accounting records.
Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
Contact customers to obtain or relay account information.
Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
Keep records of invoices and support documents.
Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information.
Update manuals when rates, rules, or regulations are amended.
Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.
Review compiled data on operating costs and revenues to set rates.
Compile reports of cost factors, such as labor, production, storage, or equipment.
Estimate market value of products or services.
Perform general administrative tasks, such as answering telephones, scheduling appointments, or ordering supplies or equipment.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Verify accuracy of billing data and revise any errors. | 38.32Observed | 64.5% | 10% | |
| Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered. | 48.05Observed | 68.4% | 12% | |
| Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods. | 60Observed | 73.2% | 10% | |
| Operate typing, adding, calculating, or billing machines. | 92Estimated | 86.0% | 8% | |
| Answer mail or telephone inquiries regarding rates, routing, or procedures. | 50Estimated | 35.0% | 6% | |
| Resolve discrepancies in accounting records. | 48.58Observed | 46.4% | 6% | |
| Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers. | 97Estimated | 88.0% | 8% | |
| Contact customers to obtain or relay account information. | 36.55Observed | 29.6% | 5% | |
| Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due. | 41.12Observed | 65.7% | 8% | |
| Keep records of invoices and support documents. | 53.33Observed | 70.5% | 5% | |
| Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information. | 92Estimated | 86.0% | 4% | |
| Update manuals when rates, rules, or regulations are amended. | 87Estimated | 84.0% | 2% | |
| Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services. | 92Estimated | 86.0% | 3% | |
| Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents. | 97Estimated | 88.0% | 3% | |
| Review compiled data on operating costs and revenues to set rates. | 60Estimated | 51.0% | 2% | |
| Compile reports of cost factors, such as labor, production, storage, or equipment. | 54.6Observed | 71.0% | 2% | |
| Estimate market value of products or services. | 48.15Observed | 46.3% | 2% | |
| Perform general administrative tasks, such as answering telephones, scheduling appointments, or ordering supplies or equipment. | 87Estimated | 84.0% | 4% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
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Upskill to Reduce Risk
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SQL Fundamentals Skill Track
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation

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Freight carriers can now use plain language to automate complex fuel surcharges via new AI RateAgents. This eliminates tedious manual rate calculations, directly threatening traditional back-office logistics and billing roles.

AI-driven invoice auditing platform automates freight billing disputes
Transflo is using AI to automate invoice audits and dispute resolutions in the logistics sector. This integration directly targets manual billing and clerical roles in freight transportation.

Sunbound Launches AI Platform to Automate Senior Living Revenue Management
The company added five key executives to roll out an AI system designed to put billing and financial operations on autopilot for senior care facilities. This signals a major shift toward automating back-office accounting roles in the eldercare sector.
Healthcare Providers Turn to AI to Scale Value-Based Care Operations
Hospitals are increasingly relying on artificial intelligence to manage the complex data required for value-based care models. This transition is shifting demand away from traditional medical billing roles toward AI-assisted care coordinators.

Waystar launches AI to automate medical billing revenue recovery
Waystar's new AI tool automates the complex process of identifying and recovering lost revenue from insurance payer take-backs. This directly targets tasks traditionally handled by medical billing specialists.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis