Billing, Cost, and Rate Clerks
Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
How AI Impacts Each Task
18 tasks analyzed
Verify accuracy of billing data and revise any errors.
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
Operate typing, adding, calculating, or billing machines.
Answer mail or telephone inquiries regarding rates, routing, or procedures.
Resolve discrepancies in accounting records.
Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
Contact customers to obtain or relay account information.
Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
Keep records of invoices and support documents.
Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information.
Update manuals when rates, rules, or regulations are amended.
Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.
Review compiled data on operating costs and revenues to set rates.
Compile reports of cost factors, such as labor, production, storage, or equipment.
Estimate market value of products or services.
Perform general administrative tasks, such as answering telephones, scheduling appointments, or ordering supplies or equipment.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Verify accuracy of billing data and revise any errors. | 38.32Observed | 64.5% | 10% | |
| Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered. | 48.05Observed | 68.4% | 12% | |
| Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods. | 60Observed | 73.2% | 10% | |
| Operate typing, adding, calculating, or billing machines. | 92Estimated | 86.0% | 8% | |
| Answer mail or telephone inquiries regarding rates, routing, or procedures. | 50Estimated | 35.0% | 6% | |
| Resolve discrepancies in accounting records. | 48.58Observed | 46.4% | 6% | |
| Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers. | 97Estimated | 88.0% | 8% | |
| Contact customers to obtain or relay account information. | 36.55Observed | 29.6% | 5% | |
| Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due. | 41.12Observed | 65.7% | 8% | |
| Keep records of invoices and support documents. | 53.33Observed | 70.5% | 5% | |
| Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information. | 92Estimated | 86.0% | 4% | |
| Update manuals when rates, rules, or regulations are amended. | 87Estimated | 84.0% | 2% | |
| Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services. | 92Estimated | 86.0% | 3% | |
| Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents. | 97Estimated | 88.0% | 3% | |
| Review compiled data on operating costs and revenues to set rates. | 60Estimated | 51.0% | 2% | |
| Compile reports of cost factors, such as labor, production, storage, or equipment. | 54.6Observed | 71.0% | 2% | |
| Estimate market value of products or services. | 48.15Observed | 46.3% | 2% | |
| Perform general administrative tasks, such as answering telephones, scheduling appointments, or ordering supplies or equipment. | 87Estimated | 84.0% | 4% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation

New AI Tool Automates Claims Analysis for Healthcare Executives
Anomaly Insights has released a platform that automatically analyzes payer claims and identifies behavioral patterns across health system contracts. This technology directly automates the complex data synthesis traditionally performed by medical billing analysts.
AI in Healthcare Billing Requires Workforce Adaptation, Not Just New Tech
As hospitals deploy artificial intelligence for revenue cycle management, industry leaders emphasize that successful implementation requires significant staff retraining. The focus is shifting from the technology itself to how human billing teams interact with it.

AI audit engine automates freight billing and invoice processing
Kleinschmidt's network carriers will now use Upwell's AI to automatically route and audit freight invoices. This deployment directly targets manual data entry and billing verification roles in the logistics sector.

Innovaccer's $66M acquisition aims to fully automate medical billing jobs
Healthcare tech unicorn Innovaccer spent $66 million to acquire CaduceusHealth to build an autonomous revenue cycle management system. The move directly targets the automation of medical billing and coding roles to reduce hospital losses.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis