Insurance Claims Clerks
Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
AI Impact Summary
Insurance Claims Clerks faces moderate AI displacement risk with a score of 49/100. This occupation has higher AI displacement risk than 97% of all analyzed occupations. Of 12 analyzed tasks, 7 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Insurance Claims Clerks skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Creative Writing Specialization
by Wesleyan University
Estimated Impact
Strengthen Your Edge
Double down on skills AI can't replicate
Inspired Leadership Through Emotional Intelligence
by Case Western Reserve University
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
12 tasks analyzed
Prepare insurance claim forms or related documents and review them for completeness.
Enter claims information into database systems.
Pay small claims.
Calculate amount of claim.
Post or attach information to claim file.
Transmit claims for payment or further investigation.
Contact insured or other involved persons to obtain missing information.
Review insurance policy to determine coverage.
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Apply insurance rating systems.
Enter insurance and claims related information into database systems.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Prepare insurance claim forms or related documents and review them for completeness. | 50.62Observed | 69.5% | 15% | |
| Enter claims information into database systems. | 30.97Observed | 61.6% | 10% | |
| Pay small claims. | 82Estimated | 82.0% | 5% | |
| Calculate amount of claim. | 87Estimated | 84.0% | 10% | |
| Post or attach information to claim file. | 92Estimated | 86.0% | 5% | |
| Transmit claims for payment or further investigation. | 92Estimated | 86.0% | 5% | |
| Contact insured or other involved persons to obtain missing information. | 40Estimated | 31.0% | 10% | |
| Review insurance policy to determine coverage. | 57.77Observed | 72.3% | 10% | |
| Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data. | 30.87Observed | 61.6% | 5% | |
| Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors. | 45Estimated | 33.0% | 10% | |
| Apply insurance rating systems. | 92Estimated | 86.0% | 5% | |
| Enter insurance and claims related information into database systems. | 92Estimated | 86.0% | 10% |
Protective Factors
Total protective discount: 26.0%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$48,450
per year
Mean Wage
$51,980
per year
Employment
229K
workers
Wage Range
$36,900 - $73,100
10th - 90th pct
Wage Distribution
Explore other career paths
Compare displacement risk across occupations and find careers with stronger long-term prospects.
Alternate Career Paths
See all transitionsBill and Account Collectors
40%Median salary: $46,040
Higher risk than 81% of other occupations
Receptionists and Information Clerks
41%Median salary: $37,230
Higher risk than 82% of other occupations
Office Clerks, General
47%Median salary: $43,630
Higher risk than 95% of other occupations
Statement Clerks
51%Median salary: $47,170
Higher risk than 97% of other occupations
License Clerks
51%Median salary: $47,700
Higher risk than 98% of other occupations
Billing, Cost, and Rate Clerks
51%Median salary: $47,170
Higher risk than 98% of other occupations
Switchboard Operators, Including Answering Service
52%Median salary: $38,370
Higher risk than 98% of other occupations
Medical Secretaries
52%Median salary: $44,640
Higher risk than 98% of other occupations
Word Processors and Typists
53%Median salary: $47,850
Higher risk than 99% of other occupations
Payroll and Timekeeping Clerks
59%Median salary: $55,290
Higher risk than 99% of other occupations
Recommendations
Skills to Develop
These skills are at risk from AI automation. Insurance Claims Clerks professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Complex Problem Solving
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 2 scoring runs
overall change