Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
Serve food to diners at counter or from a steam table.
AI Impact Summary
Counter Attendants, Cafeteria, Food Concession, and Coffee Shop faces moderate AI displacement risk with a score of 47/100. This occupation has higher AI displacement risk than 94% of all analyzed occupations. Of 17 analyzed tasks, 5 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Counter Attendants, Cafeteria, Food Concession, and Coffee Shop skill gaps, ranked by relevance to your displacement risk profile.
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Upskill to Reduce Risk
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Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
17 tasks analyzed
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
Brew coffee and tea, and fill containers with requested beverages.
Set up dining areas for meals and clear them following meals.
Carve meat.
Add relishes and garnishes to food orders, according to instructions.
Order items needed to replenish supplies.
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Deliver orders to kitchens, and pick up and serve food when it is ready.
Replenish foods at serving stations.
Arrange reservations for patrons of dining establishments.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. | 30Estimated | 45.0% | 8% | |
| Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change. | 95Estimated | 87.2% | 12% | |
| Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. | 95Estimated | 87.2% | 12% | |
| Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. | 50Estimated | 53.0% | 8% | |
| Balance receipts and payments in cash registers. | 95Estimated | 87.2% | 3% | |
| Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. | 45Estimated | 51.0% | 10% | |
| Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions. | 65.48Observed | 59.2% | 10% | |
| Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses. | 35Estimated | 47.0% | 6% | |
| Brew coffee and tea, and fill containers with requested beverages. | 70Estimated | 61.0% | 6% | |
| Set up dining areas for meals and clear them following meals. | 40Estimated | 49.0% | 4% | |
| Carve meat. | 30Estimated | 45.0% | 2% | |
| Add relishes and garnishes to food orders, according to instructions. | 35Estimated | 47.0% | 3% | |
| Order items needed to replenish supplies. | 92Estimated | 86.0% | 3% | |
| Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout. | 35Estimated | 47.0% | 5% | |
| Deliver orders to kitchens, and pick up and serve food when it is ready. | 55Estimated | 55.0% | 3% | |
| Replenish foods at serving stations. | 40Estimated | 49.0% | 3% | |
| Arrange reservations for patrons of dining establishments. | 59.2Observed | 72.9% | 2% |
Protective Factors
Total protective discount: 25.1%
Essential Soft Skills
Traits that are hard for AI to replicate
Explore other career paths
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Alternate Career Paths
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Dining Room and Cafeteria Attendants and Bartender Helpers
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Food Preparation Workers
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Ushers, Lobby Attendants, and Ticket Takers
38%Median salary: $31,150
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Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
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Higher risk than 79% of other occupations
Combined Food Preparation and Serving Workers, Including Fast Food
43%Higher risk than 89% of other occupations
Food Servers, Nonrestaurant
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Higher risk than 90% of other occupations
Cashiers
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Higher risk than 91% of other occupations
Cooks, Fast Food
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Higher risk than 93% of other occupations
Recommendations
Skills to Develop
These skills are at risk from AI automation. Counter Attendants, Cafeteria, Food Concession, and Coffee Shop professionals should diversify beyond them.
- Information Ordering
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Reading Comprehension
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Coordination
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 2 scoring runs
overall change