Ushers, Lobby Attendants, and Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
How AI Impacts Each Task
23 tasks analyzed
Greet patrons attending entertainment events.
Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
Count and record number of tickets collected.
Lead tours and answer visitors' questions about the exhibits.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
Clean facilities.
Settle seating disputes or help solve other customer concerns.
Manage inventory or sale of artist merchandise.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
Refuse admittance to undesirable persons or persons without tickets or passes.
Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
Distribute programs to patrons.
Assist patrons in finding seats, lighting the way with flashlights, if necessary.
Maintain order and ensure adherence to safety rules.
Give door checks to patrons who are temporarily leaving establishments.
Search for lost articles or for parents of lost children.
Manage informational kiosks or displays of event signs or posters.
Work with others to change advertising displays.
Page individuals wanted at the box office.
Schedule or manage staff, such as volunteer usher corps.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Greet patrons attending entertainment events. | 15Estimated | 21.0% | 10% | |
| Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances. | 40Estimated | 49.0% | 4% | |
| Count and record number of tickets collected. | 97Estimated | 88.0% | 3% | |
| Lead tours and answer visitors' questions about the exhibits. | 52.45Observed | 36.0% | 3% | |
| Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events. | 97Estimated | 88.0% | 10% | |
| Clean facilities. | 45Estimated | 51.0% | 5% | |
| Settle seating disputes or help solve other customer concerns. | 10Estimated | 19.0% | 4% | |
| Manage inventory or sale of artist merchandise. | 92Estimated | 86.0% | 3% | |
| Examine tickets or passes to verify authenticity, using criteria such as color or date issued. | 97Estimated | 88.0% | 8% | |
| Provide assistance with patrons' special needs, such as helping those with wheelchairs. | 5Estimated | 11.0% | 5% | |
| Guide patrons to exits or provide other instructions or assistance in case of emergency. | 5Estimated | 11.0% | 2% | |
| Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter. | 92Estimated | 86.0% | 2% | |
| Refuse admittance to undesirable persons or persons without tickets or passes. | 10Estimated | 19.0% | 2% | |
| Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. | 55Estimated | 37.0% | 8% | |
| Distribute programs to patrons. | 40Estimated | 49.0% | 4% | |
| Assist patrons in finding seats, lighting the way with flashlights, if necessary. | 35Estimated | 47.0% | 8% | |
| Maintain order and ensure adherence to safety rules. | 10Estimated | 19.0% | 4% | |
| Give door checks to patrons who are temporarily leaving establishments. | 50Estimated | 53.0% | 3% | |
| Search for lost articles or for parents of lost children. | 10Estimated | 19.0% | 3% | |
| Manage informational kiosks or displays of event signs or posters. | 75Estimated | 63.0% | 2% | |
| Work with others to change advertising displays. | 45Estimated | 51.0% | 2% | |
| Page individuals wanted at the box office. | 92Estimated | 86.0% | 2% | |
| Schedule or manage staff, such as volunteer usher corps. | 58.7Observed | 38.5% | 3% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis