Waiters and Waitresses
Take orders and serve food and beverages to patrons at tables in dining establishment.
How AI Impacts Each Task
25 tasks analyzed
Take orders from patrons for food or beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Clean tables or counters after patrons have finished dining.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Escort customers to their tables.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Inform customers of daily specials.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Describe and recommend wines to customers.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Garnish and decorate dishes in preparation for serving.
Provide guests with information about local areas, including giving directions.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Take orders from patrons for food or beverages. | 75Estimated | 45.0% | 8% | |
| Check with customers to ensure that they are enjoying their meals and take action to correct any problems. | 10Estimated | 19.0% | 6% | |
| Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. | 90Estimated | 85.2% | 2% | |
| Collect payments from customers. | 95Estimated | 87.2% | 4% | |
| Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. | 95Estimated | 87.2% | 6% | |
| Prepare checks that itemize and total meal costs and sales taxes. | 100Estimated | 89.2% | 3% | |
| Present menus to patrons and answer questions about menu items, making recommendations upon request. | 60Estimated | 39.0% | 5% | |
| Remove dishes and glasses from tables or counters and take them to kitchen for cleaning. | 35Estimated | 47.0% | 8% | |
| Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. | 20Estimated | 17.0% | 8% | |
| Clean tables or counters after patrons have finished dining. | 30Estimated | 45.0% | 5% | |
| Prepare tables for meals, including setting up items such as linens, silverware, and glassware. | 20Estimated | 41.0% | 4% | |
| Explain how various menu items are prepared, describing ingredients and cooking methods. | 56.9Observed | 37.8% | 4% | |
| Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. | 60Estimated | 39.0% | 3% | |
| Escort customers to their tables. | 40Estimated | 31.0% | 2% | |
| Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. | 45Estimated | 51.0% | 4% | |
| Inform customers of daily specials. | 80Estimated | 47.0% | 2% | |
| Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. | 70Estimated | 61.0% | 3% | |
| Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties. | 20Estimated | 41.0% | 4% | |
| Stock service areas with supplies such as coffee, food, tableware, and linens. | 35Estimated | 47.0% | 4% | |
| Bring wine selections to tables with appropriate glasses, and pour the wines for customers. | 10Estimated | 13.0% | 2% | |
| Fill salt, pepper, sugar, cream, condiment, and napkin containers. | 25Estimated | 43.0% | 3% | |
| Describe and recommend wines to customers. | 59.52Observed | 38.8% | 2% | |
| Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. | 65Estimated | 59.0% | 4% | |
| Garnish and decorate dishes in preparation for serving. | 30Estimated | 45.0% | 2% | |
| Provide guests with information about local areas, including giving directions. | 47.12Observed | 33.9% | 2% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
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Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis