Postal Service Mail Carriers
Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
How AI Impacts Each Task
22 tasks analyzed
Scan labels on letters or parcels to confirm receipt.
Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
Return to the post office with mail collected from homes, businesses, and public mailboxes.
Sort mail for delivery, arranging it in delivery sequence.
Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
Meet schedules for the collection and return of mail.
Register, certify, and insure parcels and letters.
Sign for cash-on-delivery and registered mail before leaving the post office.
Hold mail for customers who are away from delivery locations.
Turn in money and receipts collected along mail routes.
Enter change of address orders into computers that process forwarding address stickers.
Leave notices telling patrons where to collect mail that could not be delivered.
Maintain accurate records of deliveries.
Bundle mail in preparation for delivery or transportation to relay boxes.
Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
Record address changes and redirect mail for those addresses.
Return incorrectly addressed mail to senders.
Answer customers' questions about postal services and regulations.
Sell stamps and money orders.
Complete forms that notify publishers of address changes.
Provide customers with change of address cards and other forms.
Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Scan labels on letters or parcels to confirm receipt. | 80Estimated | 65.0% | 3% | |
| Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. | 52Estimated | 70.0% | 3% | |
| Return to the post office with mail collected from homes, businesses, and public mailboxes. | 40Estimated | 49.0% | 3% | |
| Sort mail for delivery, arranging it in delivery sequence. | 90Estimated | 69.0% | 10% | |
| Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks. | 10Estimated | 13.0% | 39% | |
| Meet schedules for the collection and return of mail. | 92Estimated | 86.0% | 2% | |
| Register, certify, and insure parcels and letters. | 92Estimated | 86.0% | 2% | |
| Sign for cash-on-delivery and registered mail before leaving the post office. | 87Estimated | 84.0% | 2% | |
| Hold mail for customers who are away from delivery locations. | 97Estimated | 88.0% | 2% | |
| Turn in money and receipts collected along mail routes. | 62Estimated | 74.0% | 2% | |
| Enter change of address orders into computers that process forwarding address stickers. | 97Estimated | 88.0% | 2% | |
| Leave notices telling patrons where to collect mail that could not be delivered. | 52Estimated | 70.0% | 2% | |
| Maintain accurate records of deliveries. | 97Estimated | 88.0% | 2% | |
| Bundle mail in preparation for delivery or transportation to relay boxes. | 80Estimated | 65.0% | 5% | |
| Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes. | 40Estimated | 49.0% | 5% | |
| Record address changes and redirect mail for those addresses. | 97Estimated | 88.0% | 2% | |
| Return incorrectly addressed mail to senders. | 92Estimated | 86.0% | 2% | |
| Answer customers' questions about postal services and regulations. | 45.15Observed | 33.1% | 4% | |
| Sell stamps and money orders. | 97Estimated | 88.0% | 2% | |
| Complete forms that notify publishers of address changes. | 97Estimated | 88.0% | 2% | |
| Provide customers with change of address cards and other forms. | 72Estimated | 78.0% | 2% | |
| Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes. | 35Estimated | 41.0% | 2% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Recommended Courses
Courses matched to Postal Service Mail Carriers skill gaps, ranked by relevance to your displacement risk profile.
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Upskill to Reduce Risk
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SQL Fundamentals Skill Track
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AI-Augmentation Tools
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Google UX Design Professional Certificate
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Inspired Leadership Through Emotional Intelligence
by Case Western Reserve University
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Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation

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Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis