Loan Officers
Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.
AI Impact Summary
Loan Officers faces moderate AI displacement risk with a score of 37/100. This occupation has higher AI displacement risk than 71% of all analyzed occupations. Of 23 analyzed tasks, 7 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Loan Officers skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
Google Technical Writing
by Google
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Business and Financial Modeling Specialization
by University of Pennsylvania
Estimated Impact
Strengthen Your Edge
Double down on skills AI can't replicate
Leading People and Teams Specialization
by University of Michigan
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
23 tasks analyzed
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
Meet with applicants to obtain information for loan applications and to answer questions about the process.
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Review loan agreements to ensure that they are complete and accurate according to policy.
Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
Handle customer complaints and take appropriate action to resolve them.
Set credit policies, credit lines, procedures and standards in conjunction with senior managers.
Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
Review and update credit and loan files.
Submit applications to credit analysts for verification and recommendation.
Compute payment schedules.
Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
Confer with underwriters to aid in resolving mortgage application problems.
Work with clients to identify their financial goals and to find ways of reaching those goals.
Negotiate payment arrangements with customers who have delinquent loans.
Analyze potential loan markets and develop referral networks to locate prospects for loans.
Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
Supervise loan personnel.
Interview, hire, and train new employees.
Provide special services such as investment banking for clients with more specialized needs.
Arrange for maintenance and liquidation of delinquent properties.
Petition courts to transfer titles and deeds of collateral to banks.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. | 58.63Observed | 50.5% | 10% | |
| Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. | 39.02Observed | 64.8% | 8% | |
| Meet with applicants to obtain information for loan applications and to answer questions about the process. | 40Estimated | 31.0% | 10% | |
| Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. | 56.3Observed | 37.5% | 8% | |
| Review loan agreements to ensure that they are complete and accurate according to policy. | 92Estimated | 86.0% | 6% | |
| Approve loans within specified limits, and refer loan applications outside those limits to management for approval. | 80Estimated | 59.0% | 5% | |
| Handle customer complaints and take appropriate action to resolve them. | 48.08Observed | 34.2% | 4% | |
| Set credit policies, credit lines, procedures and standards in conjunction with senior managers. | 35Estimated | 41.0% | 2% | |
| Stay abreast of new types of loans and other financial services and products to better meet customers' needs. | 50Estimated | 47.0% | 3% | |
| Review and update credit and loan files. | 92Estimated | 86.0% | 5% | |
| Submit applications to credit analysts for verification and recommendation. | 95Estimated | 87.2% | 3% | |
| Compute payment schedules. | 100Estimated | 89.2% | 4% | |
| Market bank products to individuals and firms, promoting bank services that may meet customers' needs. | 56.4Observed | 37.6% | 5% | |
| Confer with underwriters to aid in resolving mortgage application problems. | 53.33Observed | 36.3% | 4% | |
| Work with clients to identify their financial goals and to find ways of reaching those goals. | 30Estimated | 27.0% | 5% | |
| Negotiate payment arrangements with customers who have delinquent loans. | 48.45Observed | 34.4% | 4% | |
| Analyze potential loan markets and develop referral networks to locate prospects for loans. | 45Observed | 45.0% | 3% | |
| Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action. | 52.88Observed | 70.4% | 3% | |
| Supervise loan personnel. | 10Estimated | 19.0% | 2% | |
| Interview, hire, and train new employees. | 20Estimated | 23.0% | 2% | |
| Provide special services such as investment banking for clients with more specialized needs. | 29.7Observed | 38.9% | 2% | |
| Arrange for maintenance and liquidation of delinquent properties. | 70Estimated | 77.2% | 2% | |
| Petition courts to transfer titles and deeds of collateral to banks. | 70Estimated | 77.2% | 2% |
Protective Factors
Total protective discount: 29.2%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$74,180
per year
Mean Wage
$86,020
per year
Employment
291K
workers
Wage Range
$38,490 - $145,780
10th - 90th pct
Wage Distribution
Explore other career paths
Compare displacement risk across occupations and find careers with stronger long-term prospects.
Alternate Career Paths
See all transitionsSales Agents, Financial Services
29%Median salary: $78,140
Higher risk than 33% of other occupations
Real Estate Sales Agents
31%Median salary: $56,320
Higher risk than 45% of other occupations
Personal Financial Advisors
32%Median salary: $102,140
Higher risk than 51% of other occupations
Insurance Sales Agents
33%Median salary: $60,370
Higher risk than 57% of other occupations
Eligibility Interviewers, Government Programs
41%Median salary: $51,500
Higher risk than 83% of other occupations
Tax Preparers
45%Median salary: $50,560
Higher risk than 90% of other occupations
Customs Brokers
46%Median salary: $81,270
Higher risk than 93% of other occupations
Loan Interviewers and Clerks
47%Median salary: $48,950
Higher risk than 94% of other occupations
Credit Authorizers
51%Median salary: $49,130
Higher risk than 97% of other occupations
Brokerage Clerks
52%Median salary: $62,940
Higher risk than 98% of other occupations
Sales Managers
25%Higher risk than 20% of other occupations
Chief Executives
26%Higher risk than 23% of other occupations
General and Operations Managers
28%Higher risk than 29% of other occupations
Marketing Managers
30%Higher risk than 38% of other occupations
Computer and Information Systems Managers
31%Higher risk than 45% of other occupations
Financial Managers
Recommendations
Skills to Develop
These skills are at risk from AI automation. Loan Officers professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Complex Problem Solving
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 3 scoring runs
overall change
Related News
Recent articles about AI affecting this occupation
Musk’s xAI Hiring Credit Experts, Bankers to Teach Grok Finance
Elon Musk's artificial intelligence company is recruiting financial professionals to train its chatbot on economic concepts.