Pharmacy Technicians
Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.
How AI Impacts Each Task
21 tasks analyzed
Receive written prescription or refill requests and verify that information is complete and accurate.
Answer telephones, responding to questions or requests.
Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
Prepare and process medical insurance claim forms and records.
Maintain proper storage and security conditions for drugs.
Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
Price and file prescriptions that have been filled.
Establish or maintain patient profiles, including lists of medications taken by individual patients.
Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
Supply and monitor robotic machines that dispense medicine into containers and label the containers.
Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
Mix pharmaceutical preparations, according to written prescriptions.
Operate cash registers to accept payment from customers.
Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.
Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.
Price stock and mark items for sale.
Maintain and merchandise home healthcare products or services.
Enter prescription information into computer databases.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Receive written prescription or refill requests and verify that information is complete and accurate. | 85Estimated | 83.2% | 8% | |
| Answer telephones, responding to questions or requests. | 42.57Observed | 32.0% | 6% | |
| Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels. | 85Estimated | 67.0% | 10% | |
| Prepare and process medical insurance claim forms and records. | 50Observed | 69.2% | 6% | |
| Maintain proper storage and security conditions for drugs. | 45Estimated | 51.0% | 3% | |
| Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information. | 40Estimated | 31.0% | 6% | |
| Price and file prescriptions that have been filled. | 95Estimated | 87.2% | 4% | |
| Establish or maintain patient profiles, including lists of medications taken by individual patients. | 90Estimated | 85.2% | 5% | |
| Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer. | 87Estimated | 84.0% | 5% | |
| Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages. | 40Estimated | 49.0% | 5% | |
| Supply and monitor robotic machines that dispense medicine into containers and label the containers. | 35Estimated | 47.0% | 3% | |
| Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques. | 40Estimated | 25.0% | 3% | |
| Mix pharmaceutical preparations, according to written prescriptions. | 45Estimated | 51.0% | 4% | |
| Operate cash registers to accept payment from customers. | 90Estimated | 85.2% | 5% | |
| Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication. | 35Estimated | 23.0% | 3% | |
| Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods. | 30Estimated | 45.0% | 3% | |
| Compute charges for medication or equipment dispensed to hospital patients and enter data in computer. | 95Estimated | 87.2% | 3% | |
| Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery. | 51.12Observed | 53.5% | 4% | |
| Price stock and mark items for sale. | 60Estimated | 57.0% | 3% | |
| Maintain and merchandise home healthcare products or services. | 40Estimated | 49.0% | 3% | |
| Enter prescription information into computer databases. | 92Estimated | 86.0% | 8% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Related News
Recent articles about AI affecting this occupation

Utah medical board halts state's AI prescription-renewal pilot
Regulators intervened to stop an automated bot from handling routine medication authorizations, citing patient safety concerns. The pushback demonstrates how professional licensing boards are actively defending their jurisdictional boundaries against automated medical services.

Meta Launches 4-Week Technician Training to Fuel AI Data Center Boom
The social media giant is bypassing traditional degree requirements with a rapid four-week certification program. The initiative aims to quickly flood the market with skilled fiber technicians to support the massive infrastructure demands of generative AI.

Pharmacies Deploy AI Voice Agents for Customer Service
Lumistry is rolling out an AI voice assistant to handle pharmacy customer calls, directly automating tasks previously managed by pharmacy techs and administrative staff. The move aims to reduce phone interruptions for in-store teams.

AI Platform Automates Order Entry for Pharmacy Workers
SoftWriters has integrated clinical-grade AI into its pharmacy software to eliminate manual data entry. The automation shifts pharmacy staff away from administrative tasks and forces a pivot toward direct patient care.
AI Tools Automate Medication Information for Pharmacy Workers
Artificial intelligence is being deployed to synthesize and deliver complex medication data to patients and providers. This automation reduces the manual research burden on pharmacists while changing how they consult with patients.
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis