Transportation Attendants, Except Flight Attendants
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
How AI Impacts Each Task
14 tasks analyzed
Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
Perform equipment safety checks prior to departure.
Provide boarding assistance to elderly, sick, or injured people.
Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
Respond to passengers' questions, requests, or complaints.
Greet passengers boarding transportation equipment and announce routes and stops.
Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
Explain and demonstrate safety procedures and safety equipment use.
Open and close doors for passengers.
Determine or facilitate seating arrangements.
Signal transportation operators to stop or to proceed.
Adjust window shades or seat cushions at the request of passengers.
Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps. | 0Estimated | 9.0% | 10% | |
| Provide customers with information on routes, gates, prices, timetables, terminals, or concourses. | 45.2Observed | 67.3% | 10% | |
| Perform equipment safety checks prior to departure. | 30Estimated | 45.0% | 5% | |
| Provide boarding assistance to elderly, sick, or injured people. | 0Estimated | 9.0% | 10% | |
| Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse. | 85Estimated | 67.0% | 8% | |
| Respond to passengers' questions, requests, or complaints. | 52.78Observed | 36.1% | 12% | |
| Greet passengers boarding transportation equipment and announce routes and stops. | 65Estimated | 41.0% | 8% | |
| Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking. | 95Estimated | 87.2% | 8% | |
| Explain and demonstrate safety procedures and safety equipment use. | 75Estimated | 63.0% | 5% | |
| Open and close doors for passengers. | 90Estimated | 69.0% | 5% | |
| Determine or facilitate seating arrangements. | 97Estimated | 88.0% | 5% | |
| Signal transportation operators to stop or to proceed. | 80Estimated | 65.0% | 5% | |
| Adjust window shades or seat cushions at the request of passengers. | 40Estimated | 49.0% | 4% | |
| Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms. | 45Estimated | 51.0% | 5% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
Reading Comprehension is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Information Ordering is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
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Score History
Risk score over 2 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
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Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis