Gaming Managers

Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.

Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.

Explain and interpret house rules, such as game rules or betting limits.

Track supplies of money to tables and perform any required paperwork.

Resolve customer complaints regarding problems such as payout errors.

Market or promote the casino to bring in business.

Prepare work schedules and station arrangements and keep attendance records.

Set and maintain a bank and table limit for each game.

Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.

Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Train new workers or evaluate their performance.

Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.

Interview and hire workers.

Record, collect, or pay off bets, issuing receipts as necessary.

Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.

Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.

Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.

Monitor credit extended to players.

Notify board attendants of table vacancies so that waiting patrons can play.

Monitor the performance of the gaming floor, relocating games and installing new games as necessary.