Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
AI Impact Summary
Tellers faces high AI displacement risk with a score of 53/100. This occupation has higher AI displacement risk than 99% of all analyzed occupations. Of 29 analyzed tasks, 17 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Tellers skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Creative Writing Specialization
by Wesleyan University
Estimated Impact
Strengthen Your Edge
Double down on skills AI can't replicate
Leading People and Teams Specialization
by University of Michigan
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
29 tasks analyzed
Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Monitor bank vaults to ensure cash balances are correct.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Prepare and verify cashier's checks.
Resolve problems or discrepancies concerning customers' accounts.
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
Answer telephones and assist customers with their questions.
Count, verify, and post armored car deposits.
Identify transaction mistakes when debits and credits do not balance.
Carry out special services for customers, such as ordering bank cards and checks.
Sort and file deposit slips and checks.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Order a supply of cash to meet daily needs.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
Perform clerical tasks, such as typing, filing, and microfilm photography.
Compute financial fees, interest, and service charges.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Process and maintain records of customer loans.
Prepare work schedules for staff.
Issue checks to bond owners in settlement of transactions.
Quote unit exchange rates, following daily international rate sheets or computer displays.
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. | 72Estimated | 78.0% | 5% | |
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | 87Estimated | 84.0% | 8% | |
| Monitor bank vaults to ensure cash balances are correct. | 77Estimated | 80.0% | 2% | |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. | 90Estimated | 85.2% | 8% | |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. | 85Estimated | 67.0% | 5% | |
| Enter customers' transactions into computers to record transactions and issue computer-generated receipts. | 97Estimated | 88.0% | 8% | |
| Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. | 92Estimated | 86.0% | 5% | |
| Prepare and verify cashier's checks. | 87Estimated | 84.0% | 3% | |
| Resolve problems or discrepancies concerning customers' accounts. | 60Estimated | 51.0% | 3% | |
| Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. | 97Estimated | 88.0% | 4% | |
| Answer telephones and assist customers with their questions. | 60Estimated | 39.0% | 5% | |
| Count, verify, and post armored car deposits. | 72Estimated | 78.0% | 2% | |
| Identify transaction mistakes when debits and credits do not balance. | 51.25Observed | 69.7% | 3% | |
| Carry out special services for customers, such as ordering bank cards and checks. | 97Estimated | 88.0% | 3% | |
| Sort and file deposit slips and checks. | 75Estimated | 63.0% | 3% | |
| Receive and count daily inventories of cash, drafts, and travelers' checks. | 70Estimated | 61.0% | 2% | |
| Order a supply of cash to meet daily needs. | 92Estimated | 86.0% | 2% | |
| Arrange monies received in cash boxes and coin dispensers according to denomination. | 65Estimated | 59.0% | 3% | |
| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. | 97Estimated | 88.0% | 3% | |
| Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. | 60Estimated | 39.0% | 4% | |
| Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. | 34.2Observed | 62.9% | 3% | |
| Perform clerical tasks, such as typing, filing, and microfilm photography. | 51.2Observed | 69.7% | 2% | |
| Compute financial fees, interest, and service charges. | 45Observed | 67.2% | 2% | |
| Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. | 97Estimated | 88.0% | 2% | |
| Process and maintain records of customer loans. | 92Estimated | 86.0% | 2% | |
| Prepare work schedules for staff. | 92Estimated | 86.0% | 2% | |
| Issue checks to bond owners in settlement of transactions. | 92Estimated | 86.0% | 2% | |
| Quote unit exchange rates, following daily international rate sheets or computer displays. | 100Estimated | 89.2% | 2% | |
| Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. | 70Estimated | 43.0% | 2% |
Protective Factors
Total protective discount: 28.5%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$39,340
per year
Mean Wage
$40,940
per year
Employment
339K
workers
Wage Range
$31,270 - $48,270
10th - 90th pct
Wage Distribution
Explore other career paths
Compare displacement risk across occupations and find careers with stronger long-term prospects.
Alternate Career Paths
See all transitionsCustomer Service Representatives
39%Median salary: $42,830
Higher risk than 78% of other occupations
Bill and Account Collectors
40%Median salary: $46,040
Higher risk than 81% of other occupations
Receptionists and Information Clerks
41%Median salary: $37,230
Higher risk than 82% of other occupations
Hotel, Motel, and Resort Desk Clerks
41%Median salary: $34,270
Higher risk than 84% of other occupations
Pharmacy Aides
45%Median salary: $37,000
Higher risk than 91% of other occupations
New Accounts Clerks
45%Median salary: $46,610
Higher risk than 91% of other occupations
Interviewers, Except Eligibility and Loan
46%Median salary: $43,830
Higher risk than 92% of other occupations
Office Clerks, General
47%Median salary: $43,630
Higher risk than 95% of other occupations
Medical Records and Health Information Technicians
48%Higher risk than 96% of other occupations
License Clerks
51%Median salary: $47,700
Higher risk than 98% of other occupations
Sales Managers
25%Higher risk than 20% of other occupations
Chief Executives
26%Higher risk than 23% of other occupations
General and Operations Managers
28%Higher risk than 29% of other occupations
Marketing Managers
30%Higher risk than 38% of other occupations
Computer and Information Systems Managers
31%Higher risk than 45% of other occupations
Financial Managers
Recommendations
Skills to Develop
These skills are at risk from AI automation. Tellers professionals should diversify beyond them.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Instructing
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 2 scoring runs
overall change