Postmasters and Mail Superintendents
Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
How AI Impacts Each Task
13 tasks analyzed
Monitor employees' work schedules and attendance for payroll purposes.
Organize and supervise activities, such as the processing of incoming and outgoing mail.
Resolve customer complaints.
Prepare employee work schedules.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Hire and train employees, and evaluate their performance.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Select and train postmasters and managers of associate postal units.
Inform the public of available services, and of postal laws and regulations.
Negotiate labor disputes.
Issue and cash money orders.
Collect rents for post office boxes.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Monitor employees' work schedules and attendance for payroll purposes. | 92Estimated | 86.0% | 10% | |
| Organize and supervise activities, such as the processing of incoming and outgoing mail. | 30Estimated | 27.0% | 15% | |
| Resolve customer complaints. | 44.12Observed | 32.7% | 10% | |
| Prepare employee work schedules. | 95Estimated | 87.2% | 5% | |
| Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. | 50Estimated | 47.0% | 15% | |
| Hire and train employees, and evaluate their performance. | 35Estimated | 29.0% | 10% | |
| Prepare and submit detailed and summary reports of post office activities to designated supervisors. | 90Estimated | 85.2% | 10% | |
| Select and train postmasters and managers of associate postal units. | 30Estimated | 27.0% | 5% | |
| Inform the public of available services, and of postal laws and regulations. | 70Estimated | 43.0% | 5% | |
| Negotiate labor disputes. | 10Estimated | 19.0% | 5% | |
| Issue and cash money orders. | 95Estimated | 87.2% | 4% | |
| Collect rents for post office boxes. | 100Estimated | 89.2% | 3% | |
| Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations. | 60Estimated | 51.0% | 3% |
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
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Score History
Risk score over 3 scoring runs
overall change
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
Last scored March 14, 2026 · Based on BLS employment data and O*NET task analysis