Social and Community Service Managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
AI Impact Summary
Social and Community Service Managers faces low AI displacement risk with a score of 25/100. This occupation has higher AI displacement risk than 19% of all analyzed occupations. Of 16 analyzed tasks, 1 are highly automatable, particularly routine cognitive tasks. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Skill Impact Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (11)
Leadership is AI-resistant — strengthening this skill provides durable career protection.
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (7)
Recommended Courses
Courses matched to Social and Community Service Managers skill gaps, ranked by relevance to your displacement risk profile.
Get personalized recommendations. Answer a few questions about your experience and skills to get course suggestions tailored specifically to you.
Upskill to Reduce Risk
Courses addressing your most AI-vulnerable skills
SQL Fundamentals Skill Track
by DataCamp
Estimated Impact
AI-Augmentation Tools
Learn to work alongside AI and boost your productivity
Creative Writing Specialization
by Wesleyan University
Estimated Impact
Strengthen Your Edge
Double down on skills AI can't replicate
Leading People and Teams Specialization
by University of Michigan
Estimated Impact
We may earn a commission when you enroll through our links, at no extra cost to you. This helps fund the Takeover Tracker.
Risk reduction and salary impact are estimates based on skill gap analysis, course relevance, and labor market data. Actual results vary by individual circumstance.
Education & Training
Percentage of workers at each education and training level
Education Level
Prior Experience Needed
Work experience required to enter this job
Training Provided After Hiring
How long it typically takes to learn on the job
How AI Impacts Each Task
16 tasks analyzed
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Direct activities of professional and technical staff members and volunteers.
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
Recruit, interview, and hire or sign up volunteers and staff.
Research and analyze member or community needs to determine program directions and goals.
Implement and evaluate staff, volunteer, or community training programs.
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
Plan and administer budgets for programs, equipment, and support services.
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Represent organizations in relations with governmental and media institutions.
Direct fundraising activities and the preparation of public relations materials.
| Task | AI Capability | Risk | Time % | |
|---|---|---|---|---|
| Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. | 40Estimated | 43.0% | 8% | |
| Direct activities of professional and technical staff members and volunteers. | 15Estimated | 21.0% | 12% | |
| Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. | 50.48Observed | 47.2% | 8% | |
| Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. | 50Estimated | 47.0% | 5% | |
| Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. | 57Observed | 72.0% | 10% | |
| Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. | 10Estimated | 19.0% | 8% | |
| Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. | 15Estimated | 21.0% | 8% | |
| Recruit, interview, and hire or sign up volunteers and staff. | 35Estimated | 29.0% | 5% | |
| Research and analyze member or community needs to determine program directions and goals. | 52.25Observed | 47.9% | 6% | |
| Implement and evaluate staff, volunteer, or community training programs. | 40Estimated | 31.0% | 5% | |
| Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies. | 65Estimated | 53.0% | 5% | |
| Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted. | 65Estimated | 53.0% | 4% | |
| Plan and administer budgets for programs, equipment, and support services. | 60Estimated | 51.0% | 6% | |
| Speak to community groups to explain and interpret agency purposes, programs, and policies. | 15Estimated | 21.0% | 4% | |
| Represent organizations in relations with governmental and media institutions. | 15Estimated | 21.0% | 3% | |
| Direct fundraising activities and the preparation of public relations materials. | 40Estimated | 31.0% | 3% |
Protective Factors
Total protective discount: 35.7%
Essential Soft Skills
Traits that are hard for AI to replicate
Wage & Employment (2024)
Median Wage
$78,240
per year
Mean Wage
$86,100
per year
Employment
195K
workers
Wage Range
$50,020 - $129,820
10th - 90th pct
Wage Distribution
Explore other career paths
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Alternate Career Paths
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Clergy
28%Median salary: $60,820
Higher risk than 27% of other occupations
Education Administrators, Postsecondary
28%Median salary: $103,960
Higher risk than 29% of other occupations
Medical and Health Services Managers
28%Median salary: $117,960
Higher risk than 29% of other occupations
Human Resources Managers
28%Median salary: $140,030
Higher risk than 30% of other occupations
Emergency Management Directors
28%Median salary: $86,130
Higher risk than 30% of other occupations
Training and Development Managers
31%Median salary: $127,090
Higher risk than 42% of other occupations
Education Administrators, Elementary and Secondary School
31%Median salary: $104,070
Higher risk than 47% of other occupations
Training and Development Specialists
32%Median salary: $65,850
Higher risk than 49% of other occupations
Child, Family, and School Social Workers
32%Median salary: $58,570
Higher risk than 49% of other occupations
Sales Managers
25%Higher risk than 20% of other occupations
Chief Executives
26%Higher risk than 23% of other occupations
General and Operations Managers
28%Higher risk than 29% of other occupations
Marketing Managers
30%Higher risk than 38% of other occupations
Advertising and Promotions Managers
31%Higher risk than 43% of other occupations
Computer and Information Systems Managers
31%Higher risk than 45% of other occupations
Recommendations
Skills to Develop
These skills are at risk from AI automation. Social and Community Service Managers professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Leadership
Leadership is AI-resistant — strengthening this skill provides durable career protection.
- Adaptability/Flexibility
Adaptability/Flexibility is AI-resistant — strengthening this skill provides durable career protection.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Service Orientation
Service Orientation is AI-resistant — strengthening this skill provides durable career protection.
- Coordination
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Monitoring
Monitoring will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Systems Analysis
Systems Analysis will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Score History
Risk score over 3 scoring runs
overall change